Refund policy

Return, Exchange & Refund Policy

Due to the nature of our business and products, we do not accept returns or exchanges. For hygienic purposes, it is unsafe to return any jewelry as there is no way for us to verify that the item has remained unworn.

Please review all order details carefully — including shipping address, billing information, and jewelry sizing — before completing your purchase.

Damaged or Defective Items

If your item arrives damaged or defective, you must notify us within 3 days of receiving your order by emailing:

📧 admin@thepiercingspot.com

Please include:

• Your order number

• A clear photo of the item and packaging

• A brief description of the issue

We will review your request and provide further instructions.