Why We Can't Accept Jewelry Returns

We know a no-returns policy can feel strict, so we want to explain it properly. Body jewelry isn't like a necklace or a pair of shoes. It sits inside a piercing channel, and that changes what is safe to resell.

It's about hygiene

Once body jewelry has left us, there is no way for us to verify that it has stayed unworn and untouched. A piece that has been tried in a piercing, even briefly, has been in contact with the inside of someone's body. We would never sell that to another client, and we don't think you would want to buy it either. That's why, for hygiene reasons, all jewelry purchases are final and we don't accept returns or exchanges.

Damaged or defective items

If your order arrives damaged or defective, we want to know. Email Dubaipiercing@gmail.com within 3 days of receiving your order with your order number, a clear photo of the item and packaging, and a short description of the issue. We will review it and get back to you with next steps. See our refund policy for details.

Getting it right first time

• Check the size. Our size guide lists the usual thickness, hoop diameter and stud length for each placement.
• Check the metal. Every product page lists its material. If you have sensitive skin or a nickel allergy, choose titanium.
• Check your piercing is ready. Don't change jewelry in a piercing that is still healing. If you aren't sure, ask a piercer first.
• Ask us. Send us a photo of your piercing on WhatsApp and we will help you choose the right size before you order.

Prefer to try in person?

Visit our DHCC or Arjan studio. Our piercers can measure your piercing, help you choose, and fit the jewelry for you.